View Agent 5.1: Best Solution to Install Silently
I had a big problem on last week for upgrade my clients View Agent from 5.0 to 5.1. We are using Windows XP 64-bit form 2 years ago for our Call Center’s clients and I have a plan for upgrade my View servers from 5.1 to 5.2, so I have to upgrade View agents t0 5.1 for compatibility with View 5.2 at least. As you may know, this OS is not supporting by View agent officially but View agent 4.6, 5.0 and 5.1 can working on that properly. I had upgrade from 4.6 to 5.0 before but I faced with some issues in test step and wrote a script for upgrade agents completely silent. First Step, Prepare Client for View Agent Installation First, I want to mention that if you have plan for deploy the agent by SCCM, you should forget that, because it’s impossible. Anyway, you have 3 issues that you should resolve them to do silent installation: First step, copy your installation data and scripts to a shared folder with everyone access. Second step, if you have very secure environment like me that administrative share is disabled on that by your security manager, you have to enable it via registry....